Crowne Plaza Chengdu Panda Garden By Ihg, Chengdu - Reviews, Room Options & Prices 2025

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About the Hotel

198 Poly Park, 1980 Shulong Avenue, Chengdu, China, 610503

Crowne Plaza Chengdu Panda Garden By Ihg, a 5-star hotel neighboring Chengdu Research Base of Giant Panda Breeding, features 21527.5 ft² of indoor event space with eight meeting rooms and a Grand Ballroom.

Premium Comfort Rooms

345 exquisite rooms at Crowne Plaza feature ergonomically designed international-brand beds with customizable quilt and pillow menus. Each accommodation includes flat-screen televisions, satellite channels, work desks and complimentary Wi-Fi.

Global Dining Venues

Three signature restaurants serve diverse global cuisines, while Choco Deli presents fine pastries and cakes. Crowne Plaza Chengdu Panda Garden master chefs craft customized banquet menus and cocktail receptions.

Comprehensive Fitness Facilities

The on-site fitness center provides elliptical machines, stair steppers, and treadmills. Indoor and outdoor pools operate daily, while Crowne Plaza guests can enjoy badminton and table tennis facilities.

Strategic Transport Links

Crowne Plaza Chengdu Panda Garden By Ihg lies 21.5 miles from Shuangliu International Airport. A complimentary shuttle connects to the Panda Base and Chengdu Zoo Metro Station.

“The hotel is perfectly situated near the Panda Research Centre.”view full review

View hotel on map

“Wonderful stay with great atmosphere and beautiful surroundings!” view full review

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

High-speed internet access is available in the hotel rooms for free.

Other information

The hotel offers a full breakfast at the price of CNY 128 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

Year renovated:2011

Number of floors:23

Number of rooms:493

Former name

crowne plaza chengdu panda garden, an ihg hotel

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

40 m²

Bed options:

1 King-size bed

Garden view

Bathtub

Air conditioning

room details

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Standard King Room Lounge Access

Max:

2 persons

43 m²

Bed options:

1 King-size bed

Garden view

Bathtub

Air conditioning

room details

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Standard King Room Disability Access

Max:

2 persons

43 m²

Bed options:

1 King-size bed

Garden view

Bathtub

Air conditioning

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Chengdu 13.0 km

Airports

Chengdu Shuangliu International (CTU) 32.7 km

Train

Chengdu North Railway Station 9.2 km

Chengdu North Railway Station Metro Station 9.3 km

Underground

Botanical Garden 2.9 km

Jinhua Temple East Road 3.1 km

Bus

Bus stop 4.9 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Amazing Outdoor Pool

“The outdoor pool at the Crowne Plaza Chengdu Panda Garden was fantastic! It was huge, and since there weren't many people around, my family truly enjoyed the space. There were slides and even a fake beach area that my kids absolutely loved. It made for a perfect relaxation spot after our visits to see the pandas.” view full review

Delicious Buffet Experience

“I had a wonderful dining experience at the hotel's buffet. In fact, the food was so enjoyable that we decided to return a second time! The selection was extensive, and I must say, the quality of food was excellent. Plus, I appreciated the attentive service from the staff during our meals.” view full review

Spacious and Comfortable Suite

“Upon check-in, I was delighted to be upgraded to a beautiful and spacious suite on the 20th floor. It offered an very nice view of the well-maintained gardens below, and I really enjoyed the relaxation it provided. Everything I needed for my stay was right there, making it a perfect retreat.” view full review

Panda-Themed Decor

“The hotel’s panda-themed decor added a playful and engaging aspect to our stay. It was good for my family, especially my kids, who were thrilled about staying somewhere that celebrated their favorite animals. This thoughtful detail made our stay even more nice!” view full review

General

No smoking on site
Internet access
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Golf course
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

Restaurant
Picnic area/ Tables

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Playpen
Children's menu
Children's play area

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Treatment room
Beauty treatment
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

198 Poly Park, 1980 Shulong Avenue, Chengdu, China, 610503

Map view

198 Poly Park, 1980 Shulong Avenue, Chengdu, China, 610503

City landmarks

Zoo

Chengdu Research Base of Giant Panda Breeding

3.5 km

Zhaojue Temple Southern Street

Chengdu Botanical Garden

2.4 km

China

Chengdu Panda Museum

2.1 km

Chuanshan Rd

Chengdu City Plant Park

2.4 km

Tomb of Mengzhixiang

2.7 km

Moonlight Nursery House

3.6 km

Panda Story Cinema

3.6 km

Sunshine Nursery House

3.6 km

Museum

Giant panda kitchen

3.6 km

Research Center

3.6 km

Giant Panda Cub Enclosure

3.6 km

Sub-adult Panda Enclosure

3.6 km

No. 14 Enclosure

3.6 km

No. 1 Red Panda Enclosure

3.6 km

No. 2 Red Panda Enclosure

3.6 km

Red Panda Nursery Facility

3.6 km

Red Panda playground

3.6 km

No. 1 House for Giant Pandas

3.6 km

No. 2 House for Giant Pandas

3.6 km

Giant Panda Museum

3.6 km

Park

Beihu Park

4.4 km

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

8.8

Location

7.6

Service

8.0

Dining

7.6

Eileen

United States, December 2024

6.2/10

I had an amazing stay at Crowne Plaza Chengdu Panda Garden, especially since we were celebrating my son's birthday. The staff went above and beyond, decorating our panda suite with balloons and providing a cake. However, the location is pretty far from the city center, which made transportation a bit tricky. Overall, it was a fantastic experience with a few minor inconveniences.

Rooms

10.0

Our upgraded panda suite was huge, clean, and had beautiful views overlooking the pool and panda base. The unique design also added to the charm.

Service

10.0

Staff were incredibly friendly and helpful, even accommodating us with extra food and drinks while the lounge was under renovation.

Location

7.0

The hotel is great if you're here for the pandas but is a bit far from the city, making taxi rides a hassle.

Dining

8.0

Breakfast had a good variety, although the bread could've been fresher. The buffet dinner was really nice, and the staff paid attention to our needs during meals.

Facilities

7.0

The large outdoor pool was perfect, but I had trouble with the indoor pool being often reserved for swimming lessons.

David

United States, December 2024

6.2/10

I had a pleasant stay at the Crowne Plaza Chengdu Panda Garden. the spacious room was tidy and offered lovely views. The dining options were satisfactory, especially the breakfast. but I did find the hotel to be a bit far from the city center.

Rooms

10.0

The room was spacious and clean, with all the usual amenities. I enjoyed the comfortable bed and nice view over the pool. It felt really luxurious.

Service

8.0

The front office staff was very friendly and helpful. although I did encounter some language barriers, the staff's courtesy made my experience enjoyable.

Location

7.0

I loved how close the hotel was to the panda breeding center. however, it was a bit far from Chengdu city center, requiring a taxi ride. The shuttle service was a nice touch, though.

Dining

9.0

Breakfast was delicious with a wide variety to choose from. I especially loved the freshly roasted lamb for dinner, which was heavenly.

Facilities

8.0

The facilities were good. enjoyed the pools and appreciated the range of services like room service and laundry.

Henry

United States, December 2024

6.2/10

My stay at Crowne Plaza Chengdu Panda Garden was quite enjoyable, with spacious and tidy rooms that made my family feel comfortable. The food was delicious, especially the breakfast and the roasted lamb for dinner. However, the location is a bit far from Chengdu city center, which posed some challenges with transportation. Overall, I had a nice family holiday, particularly with the close proximity to the Panda breeding center.

Rooms

9.0

The room I stayed in was spacious enough for my family, and it was tidy. However, we did encounter a minor issue with cigarette smoke faintly smelling in the first room, but it was promptly resolved by the staff.

Service

8.0

The front office staff was exceptionally friendly and helpful. They assisted me when I reported the initial issue with our room. Overall, the service was satisfactory, though there were instances where English was a bit of a barrier.

Location

7.0

The hotel is conveniently located close to the Panda breeding center, which was a major plus. However, it is quite far from the city center, which can lead to transportation issues with taxi services that are reluctant to use the meter.

Dining

8.0

The dining options were varied, and I enjoyed the buffet, especially the breakfast selection and the roasted lamb at dinner. There were some limitations in terms of Western options but plenty of choices for Chinese cuisine.

Facilities

8.0

The hotel had great facilities, including a huge outdoor pool that my kids loved. However, I encountered some inconveniences regarding pool accessibility due to swimming lessons taking up space.

Walter

United States, December 2024

6.2/10

I had a wonderful stay at Crowne Plaza Chengdu Panda Garden that was predominantly enjoyable, thanks to its proximity to the Panda Base and the beautiful room I was offered. I was upgraded to a spacious suite on the 20th floor with lovely views of the gardens. However, there were a few hiccups, like slow Wi-Fi and breakfast options that didn't cater well to Western tastes. Overall, it was a good experience but with room for improvement. 🐼✨

Rooms

8.0

My suite was spacious and beautifully decorated, offering great views, although the air conditioning was less than effective during my stay.

Service

8.0

The staff were always friendly and helpful, going out of their way to ensure I felt comfortable, but language barriers occasionally posed challenges.

Location

9.0

The location is ideal, just a short drive from the Panda Reserve, although it takes around 50 minutes to reach the airport via taxi.

Dining

7.0

The breakfast had a wide selection, particularly for Chinese cuisine, but I found the options for Western guests to be quite limited.

Facilities

7.0

The hotel offered various amenities including a pool and room service, though I faced some issues with the room service staff's understanding of English.

Abraham

United States, November 2024

5.4/10

My stay at Crowne Plaza Chengdu Panda Garden was average, with the location being a highlight for visiting the panda reserve. However, the hotel shows signs of age and could use some updating. The service was inconsistent, especially with room service and language barriers, which affected my dining experience.

Rooms

7.0

I received a free upgrade to a deluxe room, which was spacious and clean with nice views. But the air conditioning issues were disappointing.

Service

6.0

The staff were friendly but struggled with English, which led to some frustrating experiences when ordering room service.

Location

8.0

The hotel is ideally situated near the panda research center, making it convenient for my visit. However, it's a bit far from downtown Chengdu, which made getting around a hassle.

Dining

6.0

Breakfast had a wide selection for Chinese cuisine, but options for western guests were limited. I had some issues with room service as my order was not correct and the food temperature was off.

Facilities

7.0

The hotel offers decent facilities like pools and a gym, but some details like needing a swim cap for the pool were inconvenient.